Field Service Technician

Total PowerGen Solutions; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent generator service provider in Peel Region, Mississauga is seeking a Generator Field Service Technician. The ideal candidate will have at least 3 years of relevant experience, strong electrical skills, and exceptional customer service abilities. This role requires flexibility for on-call duties, physical labor, and occasional travel. Join our team to make a direct impact on our customers' operations and success.

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• A valid ON driver's license in good standing is required.
• Comfortable using MS Office suite including Outlook.

Responsibilities

• Perform emergency service, preventative maintenance, repairs on customer generators.
• Test and verify electrical component operations.
• Build strong customer relationships through professional communication.

Skills

Generator field service experience

Electrical systems knowledge

Customer service skills

Troubleshooting skills

Verbal communication skills

Education

College-level Power Generation Diploma

Licensed Electrician with mechanical skills

Job description

Overview

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Responsibilities

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid ON driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.