Field Service Technician

Total PowerGen Solutions; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A power generation solutions company in Edmonton seeks a Generator Field Service Technician to perform emergency service and preventative maintenance on customer generators. Candidates must have at least 3 years of experience, a valid AB driver's license, and strong electrical troubleshooting skills. The role requires effective communication and the ability to work independently. This full-time position may require after-hours on-call work and travel throughout Alberta.

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• Working knowledge of D/C and A/C electrical systems.
• A valid AB driver's license.

Responsibilities

• Perform emergency service and preventative maintenance on generators.
• Test and verify electrical component operations.
• Build strong customer relationships through communication.

Skills

Generator field service experience

Customer service skills

Electrical troubleshooting

Mechanical skills

Communication skills

MS Office proficiency

Education

Power Generation Diploma or equivalent

Licensed Electrician

Job description

Overview

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Responsibilities

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid AB driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Alberta
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.