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Beyond Media Digital Inc.
Customer Success Advisor for SMB Growth & Retention
Job summary
A leading technology firm in Vancouver is seeking a Customer Success Representative to build strong relationships with customers, ensure their satisfaction, and drive long-term success. The ideal candidate will have a degree or diploma and relevant experience in account management, showcasing strong analytical and communication skills. This role offers a competitive salary range of $50,000 — $70,000 USD along with impressive benefits including health benefits and a subsidized meal program.
Benefits
Qualifications
- 1 year of account management or customer success experience is preferred.
- Ability to assess customer needs and deliver appropriate solutions.
- Excellent verbal and written communications skills are essential.
Responsibilities
- Build and maintain strong relationships with assigned customers.
- Drive customer satisfaction and long-term success.
- Analyze data and report on metrics to track performance.
- Provide ongoing support and resolve customer issues efficiently.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.