Gestao De Pessoas jobs in Brazil

• Manages the efforts of assigned Delivery Management associates / team members.
• Be the main point of contact in client location related to project/contract.
• Ensures team members follow established procedures and deliver exceptional client service across all aspects of delivery management, including:
  • Developing and updating / adapting delivery related project plans, timelines and schedules.
  • Coordinating day-to-day project tasks.
  • Monitoring project progress and updating status reports.
  • Participating in client meetings, helping manage expectations and helping address emerging questions / issues.
  • Working with internal product, technical and other teams to ensure issues are addressed and resolved in a timely and accurate fashion.
  • Providing accurate client status reports.
  • Representing clients to internal teams and service organizations.
• Engages with clients to exchange information, gather requirements and expectations and ensure high levels of satisfaction.
• Serves as a key point of contact for process related questions or issues.
• Monitors team performance and outcomes, addressing and resolving competency and related issues.
• Works with any 3rd Party providers and sub-contractors to ensure the implementation of deliverables.

• Bachelor’s degree, preferably with a certificate or extension course in management, focused on administration or information technology
• Experience in Software Development and Maintenance Project Management, preferably with agile teams
• Experience in Contract and Service Management activities
• People Management

Location: Brasília

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