Jobs in Curitiba, Brasil

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY. With sales of USD 2.0 billion in FY, Landis+Gyr employs around 6,900 talented people across five continents. For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.

ServiceNow Analyst - Platform, ITSM and Integrations

Curitiba, BR

Remote

Experienced

Oct 13

Responsible for platform Manageability, Performance, Security and Upgradeability. Lead ServiceNow upgrade projects. Lead instance cloning activities. Create and maintain the required internal ServiceNow documentation. Manage and commit update sets. Manage the ServiceNow Users and Groups. Execute the platform maintenance tasks defined on internal documents. Resolve platform related Incidents. Implement and support the required ServiceNow integrations. Implement changes and support the ITSM solution. Work in partnership with other ServiceNow Team members. Be a backup person to CMDB, SecOps and Discovery related activities.

• Responsible for platform Manageability, Performance, Security and Upgradeability.
• Lead ServiceNow upgrade projects.
• Lead instance cloning activities.
• Create and maintain the required internal ServiceNow documentation.
• Manage and commit update sets.
• Manage the ServiceNow Users and Groups.
• Execute the platform maintenance tasks defined on internal documents.
• Resolve platform related Incidents.
• Implement and support the required ServiceNow integrations.
• Implement changes and support the ITSM solution.
• Work in partnership with other ServiceNow Team members.
• Be a backup person to CMDB, SecOps and Discovery related activities.

• Minimum of 4 years of hands‑on ServiceNow experience
• Strong knowledge in Platform Administration, ITSM, and Integrations
• Experience with CMDB, SecOps, and Discovery is a plus
• Good communication and problem‑solving skills
• Ability to work in an international environment

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