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Travel and Holiday Consultant
Résumé du poste
A leading travel agency in Dubai seeks a skilled Travel and Holiday Consultant to manage reservations and provide excellent customer service. The ideal candidate has 2-3 years of experience in travel and tourism, an IATA certification, and proficiency in travel booking systems. This full-time position offers a salary up to 8K AED, dependent on experience and qualifications.
Qualifications
- Open to Arabic nationalities; 32 years old and below.
- Minimum 2–3 years as a Reservations Agent or in Travel & Tourism Customer Service.
- IATA certification is mandatory.
Responsabilités
- Handle reservations for flights, hotels, tours, and holiday packages accurately.
- Provide exceptional service to clients via phone, email, and chat.
- Ensure all bookings comply with airline and hotel requirements.
Connaissances
Formation
Outils
Position Title: Travel and Holiday Consultant
Employment Type: Full Time
Salary: up to 8K AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
- Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
- Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
- Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
- Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.
- Open to Arabic nationalities; 32 years old and below.
- Minimum 2–3 years as a Reservations Agent or in Travel & Tourism Customer Service
- IATA certification is mandatory
- Must be proficient in travel booking systems (GDS/online platforms) and Microsoft Office Suite.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.