Senior Business Solutions Analyst - CRM, API & Data

Patchi; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading business solutions company in Dubai is seeking an experienced Business Solutions Analyst to enhance CRM solutions and streamline operations. This role entails responsibilities such as integrating systems through APIs and driving data quality initiatives. The ideal candidate should have 5-8 years of relevant experience and a strong understanding of how technology can enable business processes. A solution-oriented mindset is essential for effective collaboration with teams and stakeholders.

Qualifications

• 5–8 years of experience in a similar role.
• Strong understanding of business processes.
• Hands-on experience with CRM platforms.
• Experience in data governance and automation.
• Collaborative with business stakeholders and IT.

Responsibilities

• Implement and enhance CRM solutions.
• Integrate systems through APIs for data flow.
• Support IT service desk processes.
• Drive data quality initiatives.
• Develop business applications using Microsoft Power Apps.

Skills

CRM platforms

Data quality management

System integration

Collaboration with stakeholders

Microsoft Power Apps

Job description

A leading business solutions company in Dubai is seeking an experienced Business Solutions Analyst to enhance CRM solutions and streamline operations. This role entails responsibilities such as integrating systems through APIs and driving data quality initiatives. The ideal candidate should have 5-8 years of relevant experience and a strong understanding of how technology can enable business processes. A solution-oriented mindset is essential for effective collaboration with teams and stakeholders.