Telemarketer à Émirats arabes unis

To organize and coordinate all fleet sales administration formalities to facilitate fleet and leasing transactions in a timely and cost effective manner which meets the set standards and customers’ satisfaction

• Follow up and collect payment from customers.
• Co‑ordinate with logistics and workshop for movement of vehicles, PDI, issuing PO for accessory fitment and outside work.
• Ensure ratification of sales documentation for adherence to company policy.
• Prepare Lease contracts and arrange to get approval from Customer, GM & Finance.
• Verify all documents are in order and release VCC for registration.
• Coordinate with GRO for registration and also arrange insurance and salik for lease vehicles.
• Monitor the daily vehicle delivery and ensure timely invoicing of the same.
• Ensure timely submission of bank deal documents to F & I and credit invoices to customers.
• Ensure monthly invoices for lease charges, traffic fines, salik and miscellaneous charges and arrange to submit them to the lease customers.
• Ensure trade‑in process and documentation is completed for buy‑back & return of lease vehicles as per set standard.
• Create, update and maintain lease vehicle information in the system.
• Co‑ordinate the showroom request with HR & other departments including maintenance.
• Coordinate and resolve customer queries and vehicle replacement.
• Prepare export documents and coordinate with Logistics & Shipping Company.
• Maintain Fleet Demo Log book and ensure that the Demos are serviced on time.
• Ensure filing and maintenance of documentation in an accurate and timely manner.

• Graduate preferably in Commerce.
• 3 – 5 years experience in similar role (administration) having 1–2 years work experience in automotive industry.

Additional Information