Showroom Manager VinFast

Al Tayer Motors; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An automotive company seeks a Sales Manager to lead and manage showroom operations, achieve sales targets, and ensure customer satisfaction in Dubai. The ideal candidate has a Bachelor's degree, at least 5 years of sales experience in the automotive sector, and strong leadership skills. Bilingual proficiency in Arabic and English is preferred. This position offers an exciting opportunity to drive sales performance and enhance customer relationships.

Qualifications

• Minimum 5 years of experience in sales, preferably in the automotive industry.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute sales activities to achieve budgeted targets.
• Communicate sales plans and targets to the sales team.
• Monitor sales processes for quality assurance.
• Maximise usage of demos and monitor demo to sale ratio.
• Ensure customer satisfaction and handle complaints.
• Prepare monthly stock requirement lists for approval.
• Establish relationships with customers to determine needs.
• Maintain high standards in showroom display and housekeeping.
• Guide and motivate subordinates for performance enhancement.

Skills

Sales management

Customer relationship management

Team leadership

Proficiency in Microsoft Office

Showroom merchandising

Education

Bachelor’s Degree in a business related discipline

Tools

Microsoft Office

Autoline

Job description

Job Purpose

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom.

Roles and Responsibilities

• Plan and execute sales activities to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit.
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Maximise usage of demo’s and monitor demo to sale ratio.
• Monitor PDI process and ensure highest level of customer satisfaction.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.
• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.

Key selection criteria

• Bachelor’s Degree in a business related discipline.
• Minimum 5 years of experience in sales, preferably in the automotive industry.
• Dynamic and proactive personality.
• Preferably bilingual (Arabic and English).
• Ability to lead, develop and motivate teams.
• Proficiency in Microsoft Office.
• Strong understanding of showroom merchandising.
• Proficient in Autoline is an advantage.