Service Advisor jobs in United Kingdom

Qualifications:

Diploma (or equivalent) in Air-Conditioning & Refrigeration Field

Minimum 6 months of working experience / internship in the HVAC industry / field

A valid driving license is a plus
Knowledge of:

Principles and practices of HVAC equipment s maintenance and repair inline with industry practices & manufacturer s guidelines

Hazar & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.

Overall understanding & practices of tools utilization & management

Preparation & filling of inspection reports / Technical reports

Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards

Good English knowledge in terms of speaking, writing, reading & listening

Communication & inter-personal skills, team player & customer oriented

Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls
Key Accountabilities / Responsibilities:

Follow standard processes to accomplish tasks (Understand & follow oral and written directions)

Essential Task Description: (daily tasks and duties) including daily timesheet

Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat

Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations

Fill up Job Completion Certificate / Job Card / EH&S site surveys

Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations

Make estimates of labor hours & materials required

Assist in repairing and replacing damaged parts

Cleans coils, blowers, checks motors, and belt tensions

Work closely with colleagues as part of an integrated team

Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work

Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support

Manage & organize machinery tools pickup, delivery, usage & inventory as applicable

Performs additional duties and responsibilities as required

Recognize and identify potential risks and hazards associated with performing all work-related duties safely

Attend regular (EH&S / Technical) Trainings & meetings
Minimum Product Knowledge:

DX & Airside Equipment

Reciprocating chillers
What we offer
We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

International working environment

Competitive salary

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

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