Talent Acquisition & Onboarding Service Lead

Jumeirah; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading services company in the United Arab Emirates is looking for a Manager - Talent Acquisition and Onboarding Service Lead to enhance service delivery in talent management. This role involves managing the end-to-end recruitment process and ensuring high compliance with service standards. Key responsibilities include client management, service delivery excellence, and supporting team development. A Bachelor's degree and relevant experience in service management are required. Competitive benefits and a collaborative environment are offered.

Benefits

Competitive compensation

Career development opportunities

Collaborative work environment

Qualifications

• Experience in service management, talent acquisition or shared services.
• Strong understanding of SLAs, SOPs, governance, and incident management.
• Hands-on experience with Root Cause Analysis and process improvement.

Responsibilities

• Manage and improve Talent Acquisition and Onboarding services.
• Ensure service delivery excellence and compliance with standards.
• Support onboarding and training of new team members.

Skills

Client management

Analytical skills

Team coaching

Stakeholder management

Process improvement

Education

Bachelor’s degree in Business, HR, Operations, or related discipline

Job description

A leading services company in the United Arab Emirates is looking for a Manager - Talent Acquisition and Onboarding Service Lead to enhance service delivery in talent management. This role involves managing the end-to-end recruitment process and ensuring high compliance with service standards. Key responsibilities include client management, service delivery excellence, and supporting team development. A Bachelor's degree and relevant experience in service management are required. Competitive benefits and a collaborative environment are offered.