Sales Support Specialist

Supermicro; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology provider in Dubai is seeking a dynamic Sales Support Specialist to assist the Sr. Sales team in managing customer orders and providing product information. Responsibilities include sales account maintenance, daily order processing, and acting as a liaison between departments. The ideal candidate will have 3-5 years of tech industry experience, strong communication, and organizational skills. Join us to be part of a growing organization that values diversity and innovation.

Qualifications

• 3-5 years tech industry experience preferred.
• Experience in data entry, scheduling production and tracking orders.
• Experience in customer service and dealing directly with clients.

Responsibilities

• Maintain sales accounts and provide product information to customers.
• Monitor inventory and follow up with purchasers.
• Act as liaison between various departments.

Skills

Strong professional communication skills

Problem solving skills

Strong computer skills with Word and Excel

Organizational skills

Education

High School Diploma

AA degree preferred

Job description

Sales Support Specialist

Date: Dec 8, 2025

Location: United Arab Emirates - Dubai

Company: Super Micro Computer

Job Req ID: 28016

About Supermicro

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary

Supermicro BV is looking for a dynamic Sales Support Specialist to assist our Sr. Sales team in managing customer orders. The Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties. This position is responsible for sales account maintenance, provide technical and administrative product information to customers as well as daily sales order processing and data entry. If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team!

Essential Duties and Responsibilities

• The person will be responsible for sales account maintenance, provide technical and administrative product information, perform daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents.
• Monitor inventory, follow up ETA with purchasers.
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments.
• Provide assistance for intra-company project coordination between sales and non-sales departments.
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns.
• Develop superior customer service relationships with prospects.
• Produce daily reports for clients.
• Provide backup support for the supervisor and team members.
• Additional duties per supervisors request.

Qualifications

• High School Diploma required, AA degree preferred.
• 3-5 years tech industry experience preferred.
• Experience in data entry, scheduling production and tracking orders.
• Possesses strong professional communication skills including phone, written / e-mail and presentation.
• Experience in customer service and dealing with clients directly, must have problem solving skills.
• Consistent track record of meeting or exceeding assigned jobs.
• Must possess strong computer skills with word and excel.
• Organizational skills are mandatory.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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