Remote IT Support Intern: Mentored Growth & Impact

Talents Of Endearment; Remote; AED 120,000 - 200,000; Full time

Job summary

A global tech organization is offering a remote internship focused on technical support. As an intern, you will troubleshoot various issues across multiple operating systems while collaborating with experienced engineers. Ideal candidates will have a relevant educational background and a strong dedication to helping others. Join a community of interns and benefit from mentorship, flexible work hours, and growth opportunities in an innovative environment.

Benefits

Mentorship from experienced IT professionals

Access to curated learning paths and certifications

Flexible remote work environment

Qualifications

• Enrolled in or a recent graduate of a degree/diploma in Computer Science, Information Technology, or a related field.
• Fundamental understanding of operating systems, networking, and cloud-based services.
• Strong problem-solving mindset with a passion for helping others.

Responsibilities

• Serve as the first point of contact for end-user technical issues.
• Troubleshoot hardware, software, and connectivity problems across Windows, macOS, and Linux environments.
• Collaborate with senior engineers to resolve incidents and implement solutions.

Skills

Problem-solving mindset

Written and verbal communication

Self-motivation

Education

Degree/diploma in Computer Science or IT

Tools

Ticketing systems (e.g., Zendesk)

Job description

A global tech organization is offering a remote internship focused on technical support. As an intern, you will troubleshoot various issues across multiple operating systems while collaborating with experienced engineers. Ideal candidates will have a relevant educational background and a strong dedication to helping others. Join a community of interns and benefit from mentorship, flexible work hours, and growth opportunities in an innovative environment.