Receptionist Assistant jobs in United Arab Emirates

Job Description

With a 65-year legacy of excellence and a global reputation as one of the largest and most awarded private education providers, GEMS Education integrates cutting-edge advancements through its extensive networks and high-level partnerships. Join the GEMS School of Research and Innovation, where significant investments in AI, robotics, and state-of-the-art facilities drive exceptional student outcomes in academics and well-being. As a leader in educational innovation, we offer a forward-thinking environment focused on personalised learning, holistic development, and the opportunity to shape the future of education.

At GEMS School of Research and Innovation, we provide a seamless educational journey from Pre-Prep + Prep to Sixth Form, enhanced by cutting-edge technology and a forward-thinking curriculum. In the Pre-Prep + Prep stages, we prioritise personalized learning through gamification and advanced technologies, alongside a strong emphasis on science, computing, reading, writing, and the arts. Our facilities include an innovation lab, specialist IT equipment, and programs in sports such as gymnastics, martial arts, basketball, and cricket. Emerging technologies like robotics, AI, machine learning, and VR/AR are integrated to enhance learning, including advanced Arabic provision.

In Secondary and Sixth Form, students benefit from tailored pathways with a wide range of GCSEs, A-levels in subjects like sciences, business, and fine arts, supported by university-linked lectures and industry placements. Advanced tools such as Web3/blockchain, drones, autonomous vehicles, and esports labs prepare students for future careers. Sixth Form further bridges school, university, and industry through global partnerships and cutting-edge technology, ensuring students excel academically while acquiring real-world skills.

GEMS School of Research and Innovation (SRI) seeks a professional, detail-oriented, and proactive Admissions Secretary to support our admissions team as we prepare to open in August 2025. This role plays a key part in delivering an exceptional admissions experience for families, ensuring accuracy in student records, and supporting enrolment targets through efficient administration and communication.

Skills

Key Responsibilities:

• Support the SRI Admission team by reaching out to prospective parents in response to admissions enquiries.
• Meet with prospective parents to explain admissions procedures, curriculum, fee structure, and school policies, promoting enrolment through clear and welcoming communication.
• Maintain an accurate record of available places across year groups and manage an up-to-date waiting list of assessed applicants ready for placement.
• Update and manage the student information database daily, ensuring all records are accurate, complete, and securely maintained.
• Assist with key annual admissions processes, including re-enrolment, Parent-School Contract distribution, and registration tracking, in line with agreed timelines.
• Liaise with the Government Relations Executive to ensure all student documentation complies with KHDA and Ministry of Education requirements, including Transfer Certificates and visa/passport records.
• Follow up on outstanding offers, handle admissions enquiries by phone and email, schedule and support assessments, and deliver a high-quality, service-oriented experience to all applicants.
• Maintain and organise files for applicants, enrolled students, exiting students, and alumni, and oversee completion of withdrawal documentation for departing students.
• Remain up to date on all relevant education authority regulations and internal policies to ensure full compliance during the admissions process.
• Support audit readiness by ensuring accurate documentation and adherence to all policies and procedures.
  
  

Qualifications:

• Education: Bachelor’s degree from a recognised institution.
• Experience: Minimum of two years' experience in an admissions role in a premium school setting is preferred. Familiarity with admissions processes and front-of-house responsibilities is highly desirable.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively with a range of stakeholders.
• Organisational Skills: Strong organisational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Proven ability to meet targets and work independently to support admissions objectives.
• Technical Proficiency: Competence in using office software, including Microsoft Office Suite, and experience with database management systems.
• Interpersonal Skills: A friendly and approachable manner, with a commitment to providing excellent customer service.
• If you are a dedicated professional with a passion for education and possess the requisite experience, we invite you to apply for this important role at GEMS School of Research and Innovation.
  
  

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.