Project Support Specialist jobs in United Arab Emirates
Cybersecurity Support Lead – Elevate Tech Service
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AIG MEA Limited
Customer Support Manager – Aerospace (Field Representative) – Dubai, UAE
Segula Technologies
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Cybersecurity Support Lead – Elevate Tech Service
Job summary
A cybersecurity solutions provider in Dubai is seeking a skilled Technical Support Manager. In this role, you will lead the technical support team, ensuring exceptional service for cybersecurity products. The ideal candidate should have at least 5 years of experience in technical support, a Bachelor's degree in Information Technology, and strong leadership skills. This position offers a competitive salary, career advancement opportunities, and access to leading technologies in a collaborative work environment.
Benefits
Qualifications
- 5+ years of experience in technical support, preferably in the cybersecurity industry.
- Strong understanding of cybersecurity concepts, products, and practices.
- Excellent communication and interpersonal skills.
Responsibilities
- Lead and manage the technical support team.
- Troubleshoot and resolve complex technical issues.
- Monitor support metrics to improve service delivery.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.