Aerospace Field Support Manager - Dubai (A380)

Segula Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading aerospace support company seeks a Customer Support Manager based in Dubai to oversee operations for nacelle and related equipment on the A380 fleet. The role requires experience in Aerospace Maintenance and strong communication skills to manage customer relationships effectively. Candidates must be fluent in Arabic, English, and French. This is a full-time position based on-site, with occasional out-of-hours support expected.

Qualifications

• Solid experience in Aerospace Maintenance, ideally on nacelles/engines/structures.
• Previous experience as a Field Representative or Customer Support Engineer.
• Fluent in Arabic, English, and preferably French.

Responsibilities

• Manage Customer Support operations for nacelle and related equipment.
• Act as the primary point of contact for customer technical teams.
• Report operational KPIs to the central Customer Support organisation.

Skills

Customer-facing skills

Communication skills

Technical advice

Relationship management

Knowledge of airline operations

Education

Degree in Aerospace/Aeronautical/Mechanical Engineering

Tools

OEM/customer portals

SAFRAN portals

Job description

A leading aerospace support company seeks a Customer Support Manager based in Dubai to oversee operations for nacelle and related equipment on the A380 fleet. The role requires experience in Aerospace Maintenance and strong communication skills to manage customer relationships effectively. Candidates must be fluent in Arabic, English, and French. This is a full-time position based on-site, with occasional out-of-hours support expected.