IT Systems & Support Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 50,000 - 65,000; Full time

Job summary

A leading hospitality provider in Dubai seeks a Technical Support Specialist to address guest service needs while managing and troubleshooting IT systems. The candidate should have at least 1 year of related experience and a high school diploma or equivalent. Responsibilities include providing support for network communications and maintaining computer systems. This role requires strong technical troubleshooting skills and a customer service focus. The company promotes an inclusive workplace and values diverse backgrounds.

Qualifications

• At least 1 year of related work experience is required.
• Knowledge of computer hardware and software systems is essential.
• Ability to provide technical assistance to users is crucial.

Responsibilities

• Address guest service needs promptly.
• Troubleshoot and resolve technical issues.
• Provide end-user support and manage user accounts.

Skills

Technical troubleshooting

End-user support

Network maintenance

Computer diagnostics

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality provider in Dubai seeks a Technical Support Specialist to address guest service needs while managing and troubleshooting IT systems. The candidate should have at least 1 year of related experience and a high school diploma or equivalent. Responsibilities include providing support for network communications and maintaining computer systems. This role requires strong technical troubleshooting skills and a customer service focus. The company promotes an inclusive workplace and values diverse backgrounds.