Medical Administrative Assistant jobs in United Arab Emirates
Front Office Receptionist
Job summary
A luxury hotel company is seeking a professional Receptionist to join their team in Abu Dhabi. The role involves managing check-ins and check-outs, handling guest queries, and ensuring exceptional customer service. Candidates should have experience in 5-star hotels and possess strong multi-tasking and communication skills. This is a full-time position with no remote work option.
Qualifications
- Experience as a Receptionist in 5-star hotels.
- Ability to work flexible hours.
- Responsible, reliable, and professionally presented.
Responsibilities
- Register and process check-in for all arrivals.
- Handle guest checkouts efficiently and professionally.
- Resolve guest complaints and requests.
Skills
- Register and process check-in for all arrivals.
- Handle guest checkouts efficiently and professionally.
- Update guest information into the computer after check-in.
- Manage cashiering duties, including foreign exchange transactions, night audits, and settlement upon guest departure.
- Handle walk-in reservations and process call-in reservations when the reservations section is closed.
- Provide friendly and courteous service to guests and respond promptly to requests and inquiries.
- Resolve guest complaints and requests, liaising with relevant departments for immediate follow-up.
- Handle issuance of guest room key cards and ensure effective security control.
- Check and deliver messages, mail, and packages to guests.
- Assist at the Information counter, Foreign Exchange, Night Audit, and Business Center as assigned.
- Understand hotel rate codes, packages, segmentation, discounts, and handling procedures.
- Handle safe deposit boxes according to policies and procedures.
- Experience as a Receptionist in 5-star hotels.
- Customer service and data entry experience.
- Strong multi-tasking and time-management skills with the ability to prioritize.
- Proficient in Microsoft Office and Opera PMS.
- Ability to work flexible hours.
- Responsible, reliable, and professionally presented.
- Russian or Arabic language skills are an advantage.
- Confident communication skills with guests.
Team and Environment:
- Rixos Premium Saadiyat Island offers a luxurious experience on pristine beaches overlooking the Arabian Gulf.
- We are Heartists! Join us to deliver heartfelt hospitality in an engaging and professional environment.
Remote Work: No
Employment Type: Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.