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Office Supervisor jobs in United Arab Emirates
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Assistant Front Office Manager: Elevate Guest Experience
21c Museum Hotels
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Assistant Front Office Manager: Elevate Guest Experience
AccorHotel
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Assistant Front Office Manager: Elevate Guest Experience
Fairmont Hotels & Resorts
Dubai
On-site
AED 110,000 - 150,000
Yesterday
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Assistant Front Office Manager: Elevate Guest Experience
FAIRMONT
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Discover more opportunities than anywhere else. Find more jobs nowMechanical Team Leader – UAE MEP & Sustainability Lead
GHD
Abu Dhabi
On-site
AED 200,000 - 300,000
Today
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Restaurant Supervisor & Operations Lead - Dubai
Shamal Holding
Dubai
On-site
AED 60,000 - 120,000
Today
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Rooms Housekeeping Supervisor - Lead a Multicultural Team
Dorchester Collection
Dubai
On-site
AED 60,000 - 120,000
Today
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Connect with headhunters to apply for similar jobsWarehouse Supervisor: Lead Inventory & Site Logistics
INJAZ
Abu Dhabi
On-site
AED 45,000 - 65,000
Today
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Weapons Maintenance & Safety Supervisor
TALENTMATE
Abu Dhabi
On-site
AED 150,000 - 200,000
Today
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Kitchen Stewarding Team Leader — Lead Cleanliness & Ops
Radisson Hotel Group
Dubai
On-site
AED 120,000 - 200,000
Today
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Luxury Restaurant Supervisor — Guest Experience & Upselling
Kempinski Hotels
Dubai
On-site
AED 60,000 - 120,000
Today
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Stewarding Supervisor - Luxury Hospitality Cleaning Lead
PALAZZO VERSACE DUBAI
Dubai
On-site
AED 60,000 - 120,000
Today
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Luxury Boutique Store Manager - Team Leader & KPI Driver
HRsource
Abu Dhabi
On-site
AED 200,000 - 300,000
Today
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Logistics Supervisor - Plant
Total Energies
Al Bihouth
On-site
AED 120,000 - 200,000
Today
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Senior Electrical Supervisor, MEP - High-Rise UAE
Meraki Group
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Housekeeping Supervisor: Lead, Train & Ensure Quality
FAIRMONT
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Yesterday
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Inbound Operations Manager - Lead Teams & Optimize DC
Apparel Group
Dubai
On-site
AED 120,000 - 150,000
Yesterday
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Luxury Hotel Housekeeping Supervisor – Lead & Develop Team
RIXOS
Abu Dhabi
On-site
AED 183,000 - 221,000
Yesterday
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Lead Light Vehicle Driver & Safety Team Lead – Dubai
Egis
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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F&B Outlet Supervisor — Elevate Guest Experience
FAIRMONT
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Yesterday
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F&B Outlet Supervisor — Elevate Guest Experience
21c Museum Hotels
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Yesterday
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Assistant Front Office Manager
AccorHotel
Dubai
On-site
AED 60,000 - 120,000
Full time
Yesterday
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Job summary
A leading hotel chain in Dubai is seeking an Assistant Front Office Manager to enhance guest experiences and manage front office operations. The ideal candidate will have over 5 years of experience in hotel front office roles, including managerial experience. Strong leadership and customer service skills are essential, along with financial acumen. This position offers the opportunity to lead a dynamic team and develop strategies to optimize guest satisfaction.
Qualifications
- 5+ years of experience in hotel front office operations, including 2+ years in a managerial role.
- Excellent communication and interpersonal skills to interact effectively with guests and staff.
- Ability to work flexible hours, including nights, weekends, and holidays.
Responsibilities
- Lead and manage the front office team.
- Develop strategies to enhance guest satisfaction.
- Oversee daily front desk operations including check-ins and guest inquiries.
- Train and motivate front office staff.
Skills
Leadership and team management
Customer service excellence
Financial acumen
Problem-solving skills
Interpersonal skills
Education
Bachelor's degree in Hospitality Management or related field
Tools
Property Management Systems (PMS)
Microsoft Office Suite
Job description
Overview
We are seeking a dynamic and customer-focused Assistant Front Office Manager to join our team. As the Assistant Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and overseeing smooth front office operations at our hotel.
Responsibilities
- Lead and manage the front office team.
- Develop and implement strategies to enhance guest satisfaction and operational efficiency
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
- Train and motivate front office staff to deliver high-quality customer service
- Manage guest complaints and resolve issues promptly and professionally
- Coordinate with other departments to ensure seamless guest experiences
- Monitor and optimize front office performance metrics and guest satisfaction scores
- Manage department budgets and control expenses
- Ensure compliance with brand standards and local regulations
- Implement and maintain efficient front office procedures and systems
- Develop and execute revenue management strategies to maximize occupancy and revenue
- Handle VIP guests and special requests with utmost care and attention to detail
- Stay informed about local attractions and events in Bandung to provide guests with valuable recommendations
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years of experience in hotel front office operations, including 2+ years in a managerial role
- Proven leadership skills with the ability to train, motivate, and mentor team members
- Excellent customer service skills and a passion for delivering exceptional guest experiences
- Strong financial acumen and experience in budgeting and revenue management
- Proficiency in Property Management Systems (PMS) and Microsoft Office Suite
- In-depth knowledge of front office procedures, revenue management principles, and industry best practices
- Excellent problem-solving, decision-making, and conflict resolution abilities
- Strong organizational and time management skills
- Ability to work flexible hours, including nights, weekends, and holidays
- Adaptability to changing priorities and ability to work well under pressure
- Strong communication and interpersonal skills to interact effectively with guests, staff, and management
Additional Information
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.