Marine Operations Manager jobs in United Arab Emirates

Our Client an International women’s fashion brand established in 2015, dedicated to creating modern, elegant, and versatile pieces that reflect the lifestyle of today’s woman.

Role Purpose

Lead, manage, and enhance retail operations across all CLIENT stores to ensure efficiency, profitability, and a strong brand experience.

• Supervise daily operations for all branches, ensuring smooth workflow and adherence to procedures.
• Develop, implement, and maintain store SOPs.
• Monitor operational KPIs (sales, conversion rate, UPT, ATV, footfall, returns).
• Conduct regular store visits and performance audits.

• Ensure accurate stock levels through structured stock-handling processes.
• Coordinate with warehouse and stock teams to minimize discrepancies, mismatches, and shrinkage.
• Oversee stock transfers, replenishment cycles, and aging stock management.
• Lead annual and periodic stock counts, analyze results, and apply corrective actions.

• Manage Store Managers and guide sales teams towards achieving targets.
• Provide coaching and continuous development for operational and sales skills.
• Participate in recruitment, onboarding, and performance evaluations.
• Build a culture of accountability, service excellence, and teamwork.

• Track store performance daily/weekly/monthly.
• Develop action plans to improve store results and meet sales targets.
• Ensure high customer service standards and resolve escalations when required.
• Implement promotions and campaigns in alignment with marketing.

• Ensure correct execution of visual guidelines across all branches.
• Coordinate with the allteam for seasonal layouts and new collection arrivals.
• Maintain store presentation standards, signage, and product displays.

• Identify operational gaps and execute improvements to enhance productivity.
• Streamline staff scheduling and resource allocation.
• Implement loss-prevention measures to reduce shrinkage.
• Standardize reporting, store checklists, and operational workflows.

• Collaborate with HR, Warehouse, Finance, Buying, and Marketing teams.
• Provide feedback on customer behavior, fast/slow-moving items, and operational needs.
• Ensure smooth communication between stores and head office.

• 5+ years of experience in retail operations management, preferably in fashion.
• Strong background in multi-store operations, stock control, and team leadership.
• Experience improving store productivity and customer experience.

• Leadership and people management.
• Strong analytical and reporting ability.
• Excellent communication and problem-solving skills.
• Solid understanding of retail KPIs, stock processes, and VM standards.
• Ability to work under pressure in a fast-paced retail environment.