Ticketing & Show Operations Manager – Theatre & Entertainment

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 90,000 - 110,000; Full time

Job summary

A luxury resort in the UAE is looking for a Ticketing Manager to oversee the Ticket Office operations including staff management, ticket sales reporting, and collaboration with various departments to enhance guest experiences. The ideal candidate will have at least five years of ticket office management experience, preferably in a theater setting, and a strong background in customer service. Competitive salary and benefits are offered for this exciting opportunity with a renowned hospitality brand.

Benefits

Attractive salary

Healthcare package

Leave policy

Life insurance

Qualifications

• Minimum five years’ experience in Ticket Office Management, preferably in a theatre.
• Prior experience working with large scale ticketing partners, e.g., Ticketmaster.
• Ability to manage staff and perform under pressure.

Responsibilities

• Ensure daily sales and front of house reports are created and distributed.
• Collaborate to create ticket packages and promotions.
• Oversee the Ticket Office and complete staff performance reviews.

Skills

Ticket Office Management

Customer Service

Staff Management

Budget Management

Event Coordination

Education

High school diploma or equivalent

Bachelor's degree in a related field

Tools

Ticketing systems

Microsoft Office

Job description

A luxury resort in the UAE is looking for a Ticketing Manager to oversee the Ticket Office operations including staff management, ticket sales reporting, and collaboration with various departments to enhance guest experiences. The ideal candidate will have at least five years of ticket office management experience, preferably in a theater setting, and a strong background in customer service. Competitive salary and benefits are offered for this exciting opportunity with a renowned hospitality brand.