It jobs in United Arab Emirates

At Hilton Dubai Palm Jumeirah, a Hostess is responsible for making guests feel at home by extending a warm welcome, assisting guests to sit, and giving them a warm send-off. The role involves providing the highest degree of guest satisfaction.

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You should have extensive knowledge of menu offerings. Specifically, your responsibilities include:

1. Managing guest queries in a friendly, timely, and efficient manner.
2. Ensuring knowledge of the menu and all products.
3. Following correct reporting procedures if faced with issues.
4. Practicing Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene.
5. Assisting callers courteously and promptly, taking messages as necessary, ensuring they are legible and accurate, and passing them to the appropriate person without delay.
6. Having a good knowledge of the restaurant's seating arrangements.
7. Complying with hotel security, fire regulations, and all health and safety legislation.

What are we looking for?

At Hilton Dubai Palm Jumeirah, a Hostess serving Hilton brands works on behalf of our guests and collaborates with team members. To succeed in this role, you should demonstrate the following qualities:

1. Good communication skills (oral and written).
2. Commitment to delivering high levels of customer service.
3. Flexibility to respond to various work situations.
4. Ability to work independently or in teams.

It would be advantageous to demonstrate the following capabilities:

1. A degree in a relevant area.
2. Experience in Food and Drinks department and/or industry.

Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should research prospective employers independently. We do NOT endorse requests for money payments and advise against sharing personal or bank information. For more security tips, visit Security Advice. If you suspect fraud, email us at abuse@naukrigulf.com.