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Job summary
A transportation authority in Dubai seeks a project management professional to manage vendor relationships and ensure project alignment with strategic objectives. The ideal candidate has a Bachelor's degree in Business Administration, Finance, or Accounting, along with 5 years of experience. You will be responsible for providing documentation linking projects to departmental strategies and managing benefits realization efforts. Effective communication with stakeholders is crucial for this role.
Qualifications
- Minimum 5 years of working experience in project management or related fields.
Responsibilities
- Manage vendors and ensure project deliverables.
- Provide documentation for strategic plan linkages.
- Perform benefits realization post-implementation.
Skills
Education
- Manage vendors who may be engaged to assist in developing new initiatives and ensure the delivery of predefines outcomes from the vendors.
- Provide documentation that shows the linkages between individual projects and the Department’s strategic plan and the Departmental priorities.
- Provide a high level Change Management role within the Department.
- Provide Benefits Realization reporting on the achievement of projects, post-implementation, that measures and defines the success of projects in meeting objectives.
- Perform other responsibilities associated with the position as appropriate
- Ensure the creation of industry standards that include measurable objectives and KPIs.
- Provide routine progress briefings on the development of defined projects to the Department.
- Ensure project deadlines and objectives are met to pre-defined requirements.
- Maintain effective communication with internal and external stakeholders and service partners.
- Manage the development of projects that may involve resources from multiple-disciplines, such as IT, policies, products, service delivery.
- Develop forward plans (road maps) that align with the Department’s priorities.
- Analyze current customer service performance and provide gap analysis. Identify and recommend policies & procedures that meet the customer’s and Department’s needs.
- Develop and manage SLAs relating to services provided by vendors, stakeholders or partners.
- Provide high quality project management services to the Department that align to standard PM methodology including the development of timelines and standards project documentation.
- Perform research market and customer segmentation to identify customer needs.
- Establish and develop new products/services that meet the needs of customers and the Agency’s legislative requirements.
- Represent the Department in the Agency’s project management meetings, meeting functions and events.
- Provide high quality briefings and reports to the department (written, verbally and by formal presentation).
- Monitor project performance post implementation and assist operations management where required.
- Customer Service Function
- Project Management
Bachelors' degree in Business Administration/ Finance/ Accounting from a recognized university with minimum 5 years of working experience
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.