Captain - Room Service

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking talented individuals to join their team in Dubai. This role involves providing exceptional service to guests and ensuring banquet operations run smoothly. Benefits include a competitive salary, world-class training, and opportunities for advancement within a vast network of hotels. Candidates should have excellent service skills and the ability to handle diverse responsibilities. Opportunities for international assignments and recognition programs further enhance this exciting career path.

Benefits

Competitive salary

World-class training and development

Discounted accommodation in over 8,000 hotels

Medical and life insurance

Recognition programs

Qualifications

• Exceptional guest service skills.
• Ability to handle multiple tasks efficiently.
• Strong communication skills.

Responsibilities

• Communicate service needs to chefs and stewards.
• Prepare and present checks to group contacts.
• Ensure banquet rooms and restaurants are ready for service.

Job description

Description

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award‑winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5‑star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms and boasting awe‑inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai UAE, our hotel offers 80,000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa and Dubai Opera, all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai we are looking for talented individuals to join our amazing family and, in return, we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, transportation and:
  • World‑class training and development including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (internationally and locally).
  • Medical and life insurance.
• Amazing support to ensure you have all the tools you require to complete your day‑to‑day tasks.

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

At Marriott International we are dedicated to being an equal‑opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability, veteran status or other basis protected by applicable law.