Inside Sales Representative jobs in United States
Customer Service Representative (Emiratised Role)
Hilti Group
Customer Service Specialist ME
Barry Callebaut Manufacturing Iberica SA.
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Connect with headhunters to apply for similar jobsCustomer Service Associate | Retail | M&S | UAE
Al-Futtaim
Manager- Client Services - Emiratized Role
First Abu Dhabi Bank
Mid Market Account Executive - Saudi Region
GitLab
Representative - Inside Sales
Job summary
A leading distribution company in Dubai is seeking an Inside Sales Representative to interact with customers and increase sales. This role involves obtaining orders, suggesting related items, and maintaining customer satisfaction. Ideal candidates have a high school degree, 2-4 years of sales experience, and skills in Microsoft Office. Join a dynamic team focused on proactive selling and customer service excellence.
Qualifications
- 2-4 years of experience in sales and sales administration.
- Ability to communicate clearly, both verbally and in written form.
- Ability to perform multiple tasks simultaneously.
Responsibilities
- Obtains orders through email and telephone calls.
- Prepares and follows up on quotations to secure orders.
- Reports industry trends and customer feedback to management.
Skills
Education
Tools
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.
- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
- Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Identifies ways for continuous improvement of processes.
- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Reports industry trends, competitive pricing and customer feedback to management.
- High School Degree or Equivalent required; Bachelors’ degree preferred
- Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.