Information Technology jobs in United Arab Emirates
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Implementation Specialist (Noggin)
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BlackStone eIT
IT Support Staff
Job summary
A technology firm in Abu Dhabi is seeking an experienced IT support specialist to manage hardware, software, and network-related tasks. You will be responsible for troubleshooting, performing inspections, and training end-users. The ideal candidate has 2-5 years of experience in IT support and a degree in computer science or a related field. This role offers a dynamic work environment with opportunities to stay updated on technical innovations.
Qualifications
- 2-5 years of experience as an IT support specialist.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
Responsibilities
- Perform regular check-ups or inspections on networking devices.
- Provide technical assistance and troubleshooting on hardware/software issues.
- Ensure printer management configuration and other scanning devices.
Skills
Education
- Diploma/ Degree in in computer science, information technology, or similar.
- Minimum years of experience 2-5 years experience as an IT support specialist
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- He/she is responsible to perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals.
- Provides technical assistance and troubleshooting on hardware/software issues.
- Ensure printer management configuration and other scanning devices.
- Setting up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals
- Doing backup & restoration of IOS platform devices if required
- Setting up projectors, and sound systems as per request.
- Setting up gaming devices for the kids for their personal use & Events.
- Installation & updating of application software as required with management approval.
- Setting up the operating system (windows XP,7,8 & 10,11 & MAC OSX)
- Assist in the actual events for technicalities and sometimes printing/laminating/labelling
- Perform any other related duties as required and asked by the reporting manager.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.