puestos de Hvac Service Technician en Emiratos Árabes Unidos

We are looking for a talented Service Advisor to join our team at Alba Cars showroom.
This customerfacing role is ideal for someone who is passionate about the automotive industry and has a flair for communication coordination and customer service. As the bridge between our clients and technical team you will play a vital role in ensuring a smooth premium service experience while also contributing to sales through upselling and crossselling services.

• Greet customers professionally and understand their vehicle service needs.

• Prepare accurate service estimates explain job details and manage customer expectations.

• Coordinate with the workshop team to ensure timely service delivery and keep customers informed throughout the process.

• Upsell additional services maintenance packages and accessories to maximize revenue.

• Handle customer inquiries feedback and complaints in a timely and solutionoriented manner.

• Maintain detailed records of service transactions warranty issues and followups.

• Assist in showroom coordination and support the sales team when required.
  

• Salary Range: 5000 AED 12000 AED

• We provide medical insurance as per UAE law visa sponsorship training support and performancebased incentives.

• Proven experience as a Service Advisor Sales Coordinator or in a customerfacing role in the automotive industry.

• Excellent communication and interpersonal skills in both English and Arabic (preferred).

• Strong organizational and multitasking abilities.

• Proficiency with automotive management systems and CRM tools is a plus.

• Knowledge of automotive brands basic technical terminology and aftersales processes.

• Customercentric attitude salesoriented mindset and problemsolving approach.

• Minimum 2 years of experience in a similar role in an automotive showroom or service center.

Please submit your updated CV highlighting relevant experience. If you have a proven track record in customer service and automotive coordination wed love to hear from you.

Thank you and good luck!