Moto Service Advisor: Elevate Customer Experience

GALADARI BROTHERS CO. L.L.C; United Arab Emirates; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading service provider in the United Arab Emirates is looking for a Motorcycle Service Advisor. You will act as the primary point of contact for customers, managing the service process from booking to vehicle handover. The ideal candidate has 2-3 years of experience in automotive service, a strong understanding of motorcycle systems, and excellent communication skills. A valid motorcycle license is preferred. Competitive benefits and a supportive work environment are offered.

Qualifications

• Minimum 2-3 years of experience as a Service Advisor.
• Strong foundational understanding of motorcycle systems.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers and manage the service process.
• Document customer concerns accurately on the Repair Order.
• Prepare transparent cost estimates and invoices.

Skills

Customer Focus

Communication Skills

Technical Knowledge of motorcycle systems

Computer Proficiency

Tools

DMS/ERP software

Microsoft Office Suite

Job description

A leading service provider in the United Arab Emirates is looking for a Motorcycle Service Advisor. You will act as the primary point of contact for customers, managing the service process from booking to vehicle handover. The ideal candidate has 2-3 years of experience in automotive service, a strong understanding of motorcycle systems, and excellent communication skills. A valid motorcycle license is preferred. Competitive benefits and a supportive work environment are offered.