Hotel Operations Manager jobs in United States

Bachelor of Business Administration(Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• Utilizes budgets to understand financial objectives.
• Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Identify training needs and develop and deliver the required training for restaurant employees to meet the needs of the business. Lead the training of Outlet Departmental Trainers to continue to improve restaurant service levels and implement a daily departmental training program.
• To be responsible for all accounting and billing procedures in the outlet.
• To develop & execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.
• Be responsible for the execution of all Team member reviews and appraisals in a professional and timely manner.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• To be responsible for maintaining outlet safety and sanitation standards at all times.
• Promote positive inter-departmental relations through candid communication and cooperation.
• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Ensures and maintains the productivity level of employees.
• Above all, to lead by example through a hands on approach to motivate our Team members to excel.

Desired Candidate Profile

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum 5 years of experience in restaurant management, preferably in high-end or beachfront dining establishments.
• Proven track record of successfully managing restaurant operations and driving financial performance.
• Strong leadership skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills.
• Proficiency in restaurant management software and financial management tools.
• Experience in menu planning, pricing strategies, and inventory control.
• Strong problem-solving and conflict resolution abilities.
• Food Safety Certification.
• Knowledge of UAE food safety regulations and labor laws.
• Familiarity with Middle Eastern and international cuisines.
• Ability to work flexible hours, including evenings, weekends, and holidays.