Hotel Operations Manager jobs in United States

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Act as the Regional Top C&SP Customer – Business support and Risk Coordinator for the Top (TBC) regional C&SP accounts, ensuring coherent end‑to‑end demand visibility and capacity alignment & coordination across existing functions (Sales, GSC, BU Planning, ETO & PS Factories).

Rather than replacing existing demand and supply ownership, this role orchestrates, synchronizes, and elevates planning inputs to provide leadership with a single, reliable view of short-, mid-, and long‑term demand signals (6 months to 5 years) for the region’s most critical customers.

The role focuses on anticipation, coordination, and early risk signalling to support predictable execution and informed capacity and investment decisions.

Act as the single point of contact (SPOC) for C&SP segment demand and capacity orchestrator‑coordinator across Sales, Supply Chain, ETO & PS Factories, and Leadership.

• Consolidate and maintain clean, accurate account opportunity pipelines (bFO) for the Top 8 C&SP accounts.
• Own the monthly forecast for non‑ETO demand, directly linked to active pursuits and account roadmaps.
• Build and maintain a 3‑layer forecast:
  • Committed
  • Probable
  • Strategic
• Translate customer roadmaps and pursuits into a 0–18 month rolling demand curve.
• Ensure forecast is properly translated and considered into monthly zone demand plans

• Active participation in translating the 6‑month MW Build Plan into detailed offer‑level and factory‑level capacity requirements.
  • Help develop and maintain a coordinated capacity plan covering Prefab, UPS, Cooling, MV/LV, Busway
• Drive visibility to respective stakeholders to provide 18‑month to 5‑year forward‑looking capacity

• Lead and orchestrate a light monthly SIOP cadence per C&SP Top strategic account.
• Ensure structured alignment across Sales, Supply Chain, Engineering, and ETO & PS Factories.
• Establish and run pursuit review governance for XXL Data Center deals, including sequencing and prioritization.

• Identify and flag capacity risks, bottlenecks, and constraints (factory loading, critical components, engineering).
• Proactively escalate early alerts to VP and leadership with mitigation options.
• Maintain inventory reservation flags and constraints dashboards.

• Support leadership in long‑term strategic trade‑offs (make/buy, footprint, investments, sequencing).
• Enable early factory loading (6–9 months) to reduce last‑minute allocations and surprises.
• Drive consistency and discipline in planning across regions and accounts

Bachelor’s degree in engineering, Supply Chain, Operations Management, Industrial Engineering, or equivalent

Master’s degree (MBA, Supply Chain, Operations) is a strong plus

• 8–12+ years of experience in Global Supply Chain (GSC), SIOP, or Demand & Capacity Planning and/or Global ETO or large project environments
• Proven experience with Data Center, C&SP, or complex infrastructure projects preferred
• Track record of working with factories, engineering, and sales organizations

Strong understanding of:

• Data Center value chain and MW‑based planning
• Factory capacity models and constraints
• Long‑cycle, high‑complexity ETO projects
• Ability to translate commercial pursuits into operational and capacity requirements

• Skills & Competencies
• Advanced planning and analytical skills
• Strong stakeholder management at VP and senior leadership level
• Structured, scenario‑based thinking and risk management mindset
• Ability to operate with ambiguity and drive clarity
• Strong communication and storytelling with data

• Advanced Excel / planning models
• SIOP and forecasting tools
• Data visualization

• English: fluent (written and spoken)

Let us learn about you! Apply today.

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150 000+ employees in 100+ countries
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