Catering Manager

AccorHotel; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Catering Manager to oversee catering operations for both on-site and off-site events. The successful candidate will ensure high standards of service, manage logistics, and lead the catering team. Ideal applicants will have 3-5 years of catering management experience, strong leadership skills, and a keen customer focus. Offered as a full-time position, the role promises an engaging work environment and various employee benefits.

Benefits

Free stays at other hotels for 10 nights a year

Generous discounts at bars and restaurants

Participation in staff parties

Qualifications

• 3-5 years of experience in catering management, particularly in hotel and off-site events.
• Strong ability to manage multiple events simultaneously.
• Deep understanding of event planning, catering logistics, and guest relations.

Responsibilities

• Manage catering operations for various events ensuring high standards.
• Coordinate with clients to meet their catering needs and dietary preferences.
• Lead and train the catering team for exceptional service.

Skills

Leadership skills

Organizational skills

Strong communication skills

Creative problem-solving

Customer service skills

Tools

Event management software

MS Office Suite

Job description

Overview

How does your working day look like

• Manage catering operations for off-site catering and hotel events including corporate events private parties and bespoke experiences.
• Coordinate with clients to understand event needs preferences and dietary requirements offering creative and tailored menu options.
• Ensure flawless execution of all events handling everything from event design and logistics to delivery and post-event feedback.
• Supervise all aspects of service during events from setup to breakdown ensuring every detail is executed with precision.
• Take the lead on off-site events when required managing logistics including transportation equipment staffing and client communication.
• Work closely with external vendors and partners to secure resources like décor sound lighting and any additional services required for off-site events.
• Ensure that off-site events run as smoothly as hotel-based ones delivering the same high standards of service and cuisine.
• Lead train and motivate the catering team to deliver excellent service ensuring staff is well-prepared for both in-house and off-site events.
• Oversee the scheduling and allocation of staff for each event based on the scope and nature of the event.
• Conduct regular performance reviews offer constructive feedback and support professional development.
• Build and maintain relationships with suppliers vendors and partners ensuring high-quality products and services are always available.
• Negotiate pricing contracts and agreements to ensure cost-effective solutions for both hotel and off-site catering.
• Manage relationships with external catering partners for off-site events ensuring quality service standards are maintained.
• Develop and manage budgets for catering events ensuring costs are kept within budget while maintaining high standards of quality.
• Track expenses and revenue for each event and prepare detailed financial reports for management.
• Work with the sales and marketing team to promote catering offerings including off-site catering services through various channels.
• Assist in the creation of marketing materials event packages and seasonal menus.
• Represent 25hours Hotel Dubai at industry events and networking opportunities to grow the catering business.
• Ensure exceptional service standards and food quality are maintained at all events handling any issues or concerns swiftly and professionally.
• Collect client feedback after events to continuously improve services and cater to guest expectations.
• Resolve any client or guest complaints and ensure overall satisfaction for all catered events.
• Ensure compliance with all relevant food safety regulations and industry standards both on-site and at off-site locations.
• Manage catering operations to ensure the highest standards of hygiene safety and quality control are upheld.

Qualifications

Your personality counts more than your CV

• Minimum of 3-5 years in catering management with experience in both hotel-based and off-site catering events.
• Strong leadership organizational and communication skills.
• Ability to manage multiple events and projects simultaneously.
• Strong creative problem-solving skills with the ability to adapt quickly and think proactively.
• Deep understanding of event planning catering logistics and guest relations.
• Proficient in event management software and MS Office Suite.
• Excellent customer service skills and a passion for creating memorable experiences.
• Knowledge of food safety and industry regulations.

Additional Information

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Remote Work

Remote Work : No

Employment Type

Employment Type : Full-time