Hospitality jobs in United Kingdom

EOE/AA/Disabled/Veterans

A Learning & Development Coordinator serving Hilton brands is dedicated to enhancing the guest experience and collaborating with team members. The ideal candidate should possess the following attitudes, behaviors, skills, and values:

• Previous experience in HR/training
• Positive attitude
• Good communication and people skills
• Commitment to delivering high-quality customer service internally and externally
• Excellent grooming standards
• Flexibility to adapt to various work situations
• Ability to work under pressure
• Ability to work independently or as part of a team

It would be advantageous to demonstrate knowledge of hospitality in this role.

Hilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has provided business and leisure travelers with exceptional accommodations, service, amenities, and value. Our mission is to create remarkable hospitality experiences worldwide, with our team members at the heart of this effort.

A Learning & Development Coordinator is responsible for identifying and providing training to internal customers to ensure an excellent staff experience. This role involves working with various departments to meet their training objectives.

As a Learning & Development Coordinator, your responsibilities include:

• Providing quality training to internal customers
• Assisting in coordinating and administering Vocational Qualifications
• Adhering to the in-house training plan
• Systematically identifying training and development needs across the hotel in collaboration with Line Managers, Department Heads, HR, and Training Managers
• Supporting departments in achieving their training goals and reviewing progress monthly
• Preparing, organizing, administering, and conducting in-house training courses such as Recruitment, Selection, Discipline, and Grievance procedures
• Ensuring new employees receive departmental and legal training
• Holding monthly departmental meetings with trainers to address training needs

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