Luxury Front Office Supervisor - Residential/Long-Stay

InterContinental Hotels Group; United Arab Emirates; On-site; AED 165,000 - 239,000; Full time

Job summary

A luxury hotel group in the UAE is seeking an experienced Assistant Front Office Manager to join their team. You will assist the Hotel Manager in overseeing daily Front Office operations and enhancing guest satisfaction. The ideal candidate should have 3–5 years in Front Office roles with a focus on luxury hospitality, strong leadership skills, and proficiency in Opera or similar systems. The position offers competitive salary, benefits, and opportunities for personal and professional growth.

Benefits

Competitive salary

Room discounts

Comprehensive training programs

Qualifications

• 3–5 years of Front Office experience in a luxury hotel or serviced residences.
• 1–2 years in a supervisory or assistant managerial role.
• Experience with long-stay or residential operations preferred.

Responsibilities

• Assist the Hotel Manager in overseeing Front Office operations.
• Ensure guest satisfaction through proactive engagement.
• Supervise and motivate the Front Office team.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Fluency in English

Education

Bachelor’s Degree or Diploma in Hospitality Management

Tools

Opera

Job description

A luxury hotel group in the UAE is seeking an experienced Assistant Front Office Manager to join their team. You will assist the Hotel Manager in overseeing daily Front Office operations and enhancing guest satisfaction. The ideal candidate should have 3–5 years in Front Office roles with a focus on luxury hospitality, strong leadership skills, and proficiency in Opera or similar systems. The position offers competitive salary, benefits, and opportunities for personal and professional growth.