Client Partner Dubai

Valtech; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A digital innovation company is seeking a Client Partner in Dubai to drive client success and nurture strategic relationships in the MENA region. With over 10 years of client management experience needed, the role requires expertise in digital transformation and business development. Candidates should have the ability to manage significant portfolios and inspire C-suite executives. This is a unique opportunity to make a tangible impact during a period of rapid growth.

Qualifications

• 10+ years’ experience in Senior Client Management roles within the digital agency/tech professional services industry.
• Experience managing digital transformation portfolios valued at >5-7M AED.
• Ability to inspire and influence working relationships at C-suite level.

Responsibilities

• Build and nurture relationships with clients at the executive level.
• Develop growth opportunities within client organizations.
• Accountable for the commercials across the account portfolio.
• Lead account strategy planning and present plans to drive revenue.

Skills

Strategic thinking

Client management

Digital product development

Stakeholder management

Business acumen

Job description

Client Partner to grow our client relationships across MENA as part of Valtech’s APMENA Growth Strategy

At Valtech, we are reshaping the way brands connect with their customers. As a global digital innovation company, we fuse creativity, technology, and strategy to solve complex business challenges and deliver exceptional experiences.

With over 6,500 experts in 60+ offices across 20+ countries, we are expanding our footprint in MENA with Dubai as the strategic hub. At Valtech we thrive on driving business transformation as trusted partners to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Your Opportunity to Lead:

As Client Partner, you will be instrumental in the shaping Valtech’s practice in MENA, driving client success through the facilitation of the strategic relationships with customers.

Entrepreneurial in spirit and adept at working in fast‑paced, changing, high‑growth environment, you will unlock opportunities to help the customer achieve their ambitions for bringing innovation to their digital estate.

You will develop and nurture our most senior‑level key client relationships, and it will be you who works in close collaboration with a dedicated delivery team to deliver fantastic work and own the longer‑term strategic direction, planning and revenue growth of your accounts.

You will be skilled at interpreting and adding value to new client briefs, always thinking about the longer‑term ambition and objectives of your clients and their business, engaging with all teams and disciplines to deliver the best work possible.

To be successful in the role you will need to be a digital native who thrives in delivering high‑value digital transformation programs. You will have a natural flair for client interactions, blending high energy with composure, and a demonstrable ability of bringing order to complex solution builds.

This is an opportunity to join Valtech during a period of rapid growth, making a tangible impact on both our business and our clients’ transformation journeys.

Your Role:

• In your role as a Client Partner at Valtech you can expect to build and nurture relationships with both our clients at executive level as well as your peers across the organisation.
• You will be actively seeking out and developing growth opportunities within your client organisations to bring in our broader specialisms and you’ll be excited about driving our exciting offering.
• You will bring your strategic thinking and considered opinions and recommendations whilst being respectful of others. You’ll challenge thinking and won’t accept the status quo to ensure the right outcome.
• You are accountable for the commercials across your account portfolio - working with Delivery to ensure account profitability and accurate forecasting.
• You’ll consistently track performance against annual targets and quickly identifying potential areas for account development.
• You will own and lead the account strategy planning across your client portfolio – building on your in‑depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with subject matter experts and senior stakeholders across the business to develop and implement the strategic vision for your accounts.
• A key focus of your role will be on the longer‑term development and growth of your accounts. You’ll be tasked with leading on business development opportunities across your account portfolio. You will develop, own and present plans and proposals that will add more value for our clients and drive additional revenue for Valtech.
• Critically, you will be a team player that genuinely cares about what they do and the people they do it with.

Who You Are:

Essential Experience and Expertise

• 10+ years’ experience in Senior Client Management / Client Partner roles within the digital agency/tech professional services industry
• Experience managing digital transformation portfolios valued at >5‑7M AED
• Experience working with a broad customer base of travel, hospitality, ecommerce & retail.
• Ability to inspire and influence working relationships at C‑suite level
• Confident leading the creation and building complex digital products and solutions within an agency environment
• Strong business and commercial acumen, confident looking for opportunities to expand and develop existing client accounts.

Core Competencies

• Strategic thinker with the ability to translate business challenges into digital solutions.
• Entrepreneurial mindset with a passion for building and scaling practices in a rapidly growing market.
• Excellent communication and stakeholder management skills, capable of influencing at all organisational levels.

Regional Expertise

• Strong understanding of MENA markets, their unique challenges, and the opportunities they present.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organisations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.