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Front Desk Receptionist
Zusammenfassung
A hospitality company in Abu Dhabi is seeking a Front Desk Receptionist to manage reservations and guest inquiries. Candidates ideally have at least 1 year of experience in a similar position and should be proficient with hotel reservation software. This role prioritizes customer service excellence and requires fluent Russian or Ukrainian. Interested candidates can expect a dynamic working environment in a diverse team.
Qualifikationen
- Minimum of 1 year experience as a Hotel Front Office Agent or similar.
- FOR RUSSIAN AND UKRANIAN SPEAKERS ONLY.
Aufgaben
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Provide information about available rooms and services.
Kenntnisse
Tools
Front Desk Receptionist vacancy in Abu-Dhabi UAE. Attention! This vacancy is temporarily suspended.
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Work experience as a Hotel Front Office Agent, Receptionist or similar role min. 1 year
- Female and Male
- FOR RUSSIAN AND UKRANIAN SPEAKERS ONLY
- Experience with hotel reservations software
- Customer service attitude
- Excellent communication and organizational skills
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.