Duty Manager - Front Office - Jumeirah Living Marina Gate (National Talent)

Jumeirah; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality establishment in the United Arab Emirates seeks a Duty Manager for its Front Office. The successful candidate will supervise operations, conduct room inspections, and manage booking situations while ensuring alignment with service standards. Ideal applicants will have experience with Property Management Systems, knowledge of office applications, and possess strong problem-solving abilities. Join a supportive work environment that offers competitive tax-free salaries and valuable benefits.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays worldwide

Comprehensive healthcare and life insurance coverage

Paid annual leave entitlement

Performance-based incentives

Competitive tax-free salary paid in UAE Dirhams (AED)

Qualifications

• Experience in supervisory roles, particularly in a hospitality setting.
• Ability to conduct room inspections and assess operational standards.
• Strong communication skills for team briefings and coordination.

Responsibilities

• Supervise property operations in alignment with service standards.
• Manage booking situations and handle overbooking scenarios.
• Maintain cleanliness and appearance of lobby and entrance areas.

Skills

Exposure in handling Property Management System

Computer literacy with knowledge of MS Office

Knowledge of Front office applications

Proficient in English or preferred local language

Adaptability and flexibility towards working shifts

Appreciation of cultural diversity

Attention to details

Problem solving skills

Job description

Duty Manager - Front Office - Jumeirah Living Marina Gate (National Talent)

United Arab Emirates

Job Description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.

About the Job:

An exciting opportunity has arisen for a Duty Manager to join Front Office in Jumeirah Living Marina Gate.

The main duties and responsibilities of this role include:

• Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.
• Conduct room inspections to assess availability and compliance with operational standards.
• Coordinate activities within designated areas to improve departmental cooperation and service delivery.
• Attend daily briefings and communication meetings to disseminate information and ensure team alignment.
• Manage booking situations, including handling overbooking scenarios when necessary.
• Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.

About You:

• Exposure in handling Property Management System
• Computer literacy with knowledge of MS Office
• Knowledge of Front office applications
• Proficient in English or preferred local language
• Demonstrates adaptability and flexibility towards working shifts
• Appreciation of cultural diversity
• Attention to details
• Problem solving skills

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)