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Reservations Team Lead — Luxury Dining & Guest Experience
Resumo da oferta
A luxury hotel management company in Dubai is seeking a Team Leader for Restaurant Reservations. This role involves managing restaurant bookings, leading a team, and ensuring exceptional guest service. Candidates should have 1-2 years' experience in a similar role and be proficient in software tools like Excel and Opera. You will contribute to creating memorable experiences for guests in a vibrant hotel environment.
Qualificações
- 1-2 years of experience in a similar role in a luxury hotel or call center.
- Good knowledge in computer operation including office software and payment systems.
- Ability to perform the job of a Team Leader in Restaurant Reservations.
Responsabilidades
- Control restaurant reservations and ensure smooth day-to-day operations.
- Provide quality customer care and address internal/external guest queries.
- Monitor agents to ensure adherence to service standards.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.