Spa Supervisor: Lead Treatments & Guest Experience

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Spa Supervisor to manage the spa team, ensure excellent guest experiences, and achieve sales targets. The ideal candidate should have experience in the spa industry, relevant qualifications, and a positive attitude towards customer service. This role involves overseeing spa procedures, effective client communication, and compliance with health regulations.

Qualifications

• Maintain the attitude, behaviours, skills, and values required.
• Ensure compliance with health, safety, and COSHH regulations.

Responsibilities

• Manage and carry out spa procedures and ensure compliance with legislation.
• Interact effectively with clients and team members.
• Ensure team meets sales targets.
• Manage customer feedback effectively.

Skills

Experience working in the spa industry

Good communication skills

Positive attitude

Flexibility to respond to different work situations

Committed to delivering high customer service

Education

Relevant qualifications for the role

Job description

A leading global hospitality company is seeking a Spa Supervisor to manage the spa team, ensure excellent guest experiences, and achieve sales targets. The ideal candidate should have experience in the spa industry, relevant qualifications, and a positive attitude towards customer service. This role involves overseeing spa procedures, effective client communication, and compliance with health regulations.