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Electrical Technician jobs in United Arab Emirates

Senior Technical Support Engineer

Intertec Softwares

Dubai
On-site
AED 120,000 - 200,000
10 days ago
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Civil Foreman (Bridge Project)

Egis Group

Abu Dhabi
On-site
AED 150,000 - 200,000
10 days ago

TECHNICAL SUPPORT ENGINEER - OCS SYSTEMS

Duncan & Ross

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Foreman

Shaikhel Arab Group

Dubai
On-site
AED 60,000 - 120,000
10 days ago

Tech TA Partner - Dubai/Riyadh, GCC Growth Engine

Delivery Hero

Dubai
On-site
AED 200,000 - 300,000
11 days ago
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Senior Bridge Foreman – Maintenance Projects (UAE/GCC)

Egis Group

Abu Dhabi
On-site
AED 150,000 - 200,000
11 days ago

Bridge Structural Foreman: Lead Onsite Construction Teams

Egis Group

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Health Foreman Dairy Farm

Apt Resources

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago
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Civil Foreman

Caliberly

Dubai
On-site
AED 180,000 - 240,000
11 days ago

Youngstock Foreman Dairy Farm

Apt Resources

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago

Technical Support Engineer End User Support

Intertec Softwares Pvt Ltd

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Barge Foreman Expat

SET Recruitment Consultants

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago

QA/QC ENGINEER - COORDINATOR

Duncan & Ross

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago

PEB Foreman

Citytecheng

Umm al-Quwain
On-site
AED 60,000 - 120,000
11 days ago

Technical Support Engineer (Emiratised Role)

Hilti (Canada) Corporation

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Foreman (Bridge Maintenance)

Egis Group

Abu Dhabi
On-site
AED 100,000 - 120,000
11 days ago

Asphalt Laying Foreman

Al Sahraa Recruitment Services

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago

Site Foreman

Forefront Talent

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Foreman

ALEC FITOUT

Ras Al Khaimah
On-site
AED 60,000 - 120,000
11 days ago

Senior Civil Foreman – Lead Site Ops & Safety

Caliberly

Dubai
On-site
AED 180,000 - 240,000
14 days ago

Electrical Maintenance Technician - PLCs & HVAC Expert

DEIRA SAFETY & PROTECTION EQUIPMENT L.L.C

Dubai
On-site
AED 50,000 - 70,000
30+ days ago

Electrical & Mechanical Maintenance Technician - Plastics

Precision Group

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Electrical Tradesman (ELV Senior Technician)

Leading Edge

United Arab Emirates
On-site
AED 120,000 - 200,000
30+ days ago

Electrical & Plumbing Technician — Umm al-Quwain, UAE

Abroad Work

Umm Al Quwain
On-site
AED 60,000 - 120,000
30+ days ago

Store Electrical Technician — Lighting & Repair Pro

Gulf Marketing Group (GMG Group)

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

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Similar jobs:

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Senior Technical Support Engineer
Intertec Softwares
Dubai
On-site
AED 120,000 - 200,000
Full time
10 days ago

Job summary

A technology solutions company in Dubai is seeking a Senior Technical Support Engineer to optimize and support Unified Communication networks. The role requires a bachelor's degree and at least 4 years of experience in similar support operations. You will provide technical support for Cisco IPT and NICE CXone solutions, analyze business needs, and develop customized solutions. Strong problem-solving and communication skills are essential. This position offers an opportunity to work independently and within a team.

Qualifications

  • 4+ years of experience in support operations of Unified Communication solutions.
  • Strong knowledge of Telephony and Contact Center solutions.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Optimize and troubleshoot Unified Communication networks.
  • Provide technical support to end-users.
  • Analyze business requirements to develop solutions.

Skills

Telephony solutions
Contact Center solutions
Analytical and problem-solving skills
Data and Voice Networking
Team collaboration

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Cisco IPT
Mitel IPT
NICE CXone
Job description

Job Title: Senior Technical Support Engineer

Experience: 4

Responsibilities:
  • Optimize, enhance, implement, support, troubleshoot, and document Unified Communication networks of (Cisco IPT, Mitel IPT, NICE Cxone) solutions.
  • Provide technical support and guidance to Corporate and Contact Center end‑users on the use and enhancements of Cisco IPT, Mitel IPT, NICE Cxone, or NICE software solutions.
  • Analyze business requirements and develop customized solutions based on those requirements.
  • Test, troubleshoot, and provide solutions for issues and requirements and ensure they are functioning correctly.
  • Able to manage small enhancement projects.
  • Scripting and knowledge about APIs integration.
  • Understand Contact Center solutions and be able to troubleshoot daily operations cases.
  • Implement new services such as new omnichannel call center setups, IVR scripting on NICE CXone.
  • Develop and maintain technical documentation related to all Unified Communications solutions.
  • Collaborate with cross‑functional teams to ensure that the Unified Communications solutions meet business needs.
  • Stay up to date with the latest developments in Unified Communication solutions and incorporate those developments into solutions as appropriate.
Mandatory:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 4 years of experience in support operations of Unified Communication solutions.
  • Strong knowledge of Telephony and Contact Center solutions.
  • Excellent analytical and problem‑solving skills.
  • Strong knowledge of Data and Voice Networking concepts.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Certified in any of Cisco Collaboration/Contact Center or NICE Cxone (preferably both).
  • Preferred to have ITIL Foundation certification.
Required Experience:

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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