Provides excellent guest service in both F&B functions and meeting events
Sets up and tears down F&B functions as well as meeting events as required
Helps maintain a clean and organized workplace
Assists the Outlet Manager with preparing for and executing functions
Leads a team of Servers for assigned functions
Coordinates, organizes and helps to give proper assistance to servers
Maximizes productivity and efficiency of service staff
Ensures that all aspects of the dining room/banquet facilities are ready
Assigns tasks and performs opening and closing duties
Actively participates in the environmental program and department specific initiatives in working towards sustainable operations
To be Health & Safety conscious and actively involved in maintaining a safe work environment
Complies with Sofitel policies, procedures and code of ethics
Performs any and all other tasks, which are assigned by management
Upholds the highest standard of internal and external customer service at all time
Assist with other F&B functions and tasks as required.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Qualifications
Walking and standing are required during the working day.
Good Command of English language and communication skills
Must be computer and system literate
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity and to fulfill cleaning tasks occasionally
Company Industry
Department / Functional Area
Keywords
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.