Customer Support Representative ofertas em Emirados Árabes Unidos

Join Our Team as a Sales Consultant!

Are you a driven sales professional with a passion for vehicles and a knack for relationship-building? Do you have a track record of thriving in a fast-paced environment and closing deals? If so, we want you on our team!

About us

Since 1976, Al Nabooda Automobiles has been committed to delivering excellence by offering our customers a diverse range of products and services that meet the high standards of the prestigious brands we represent. Our ongoing investment in premium service equipment and our team of dedicated and skilled professionals have cultivated a growing base of satisfied customers.

Al Nabooda Automobiles LLC is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates.

With twelve state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah, our expert workforce is focused on maintaining exceptional service and quality standards.

What You'll Do:

Job Purpose

To sell the range of VW cars and add on products meeting agreed sales volumes. To deliver an exceptional level of customer service at all times, while meeting commercial requirements.

Accountabilities

Business Development

• To sell the range of VW vehicles via the use of an effective pro-active sales process, delivering profit targets to Al Nabooda Automobiles.
• Maintain showroom and displays to the required VW standard, to include the availability of brochures and display of VW vehicles.
• Using various sources, prospect for customers on a regular basis to create additional sales opportunities.
• Follow precisely and consistently the VW sales process.
• Develop and maintain full product knowledge of all products, accessories prices and key features of major competitors.
• Participate in planning sales campaigns and promotions to maximise sales.

Operational

• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls. Introduce customers to After Sales staff in order that they are aware of facilities and procedures.
• Action any improvements recommended following customer feedback through the Customer Satisfaction Index.
• Through the effective use of a follow up process, maintain regular contact with all new and existing to ensure that relationships are maintained for potential repeat business.
• Ensure that all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively.

Personal Development

• Engage in continuous professional development; keep fully up-to-date with new products launched by principal.
• Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.
• Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.

Why Join Us?

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package including health insurance and more.
• Opportunities for professional development and career advancement.
• A vibrant company culture that values teamwork and innovation.

What you will need

• Bachelors degree or equivalent
• UAE/Middle East Automobile experience
• Proven experience of achieving sales targets.
• Business Development