Customer Support Representative jobs in United States

Position: Account Manager

Based: Dubai UAE

MAIN RESPONSIBILITIES

• Drive sales efforts to exceed customer expectations collaborating seamlessly with R&D Marketing and other cross functional teams.
• CustomerCentric Approach: Continuously assess and anticipate customer needs ensuring we deliver unparalleled value.
• Work closely with R&D and Marketing Teams to achieve shared goals.
• Identify new category opportunities through a close connection with marketing and supply chain teams.
• Keep abreast of internal & external landscape to ensure understanding of future capabilities/technologies that could provide new opportunity.
• Coordinate & manage customer set up changes in price files products credit & debit notes.
• Work closely with Commercialisation team on Salesforce Opportunity Managment
• Drive internal and external process improvements to minimize SLOB and where externally driven claim back.
• Ensure aged debt is recovered and adherence improved.
• Execute growth agenda: organic share category.
• Develop and maintain high quality relationships within existing customers across all departments including Procurement SC and R&D.
• Support other Flavour Solution sites within EMEA as appropriate.

CANDIDATE PROFILE

• Bachelors degree in food science Food Technology or a related field is preferred.
• B2B experience in Account Management in Food Industry preferably in selling flavours with a proven sales record in the GCC Food industry.
• Industry Network: Strong connections within the GCC Food Industry leveraging your network to drive success.
• Organizational Excellence: Exceptional organizational analytical and problemsolving skills.
• Excellent written and oral communication skills.
• Decision making in ambiguous situations.
• English Speaking is a must. Arabic speaking would be an added advantage.
• Simplifying complex situations.
• Salesforce experience would be an advantage

COMPANY

Company manufactures markets and distributes spices seasoning mixes condiments and other flavourful products to the entire food industry retail outlets food manufactures food service businesses and consumers.

While our global headquarters are in the Baltimore Maryland USA area McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in AsiaPacific China Europe Middle East and Africa and the Americas including North South and Central America.

At McCormick we have over a 100year legacy based on our Power of People principle. This principle fosters an unusually dedicated workforce requiring a culture of respect recognition inclusion and collaboration based on the highest ethical values.

TO APPLY

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race colour religion national origin disability protected veteran status age or any other characteristic protected by law.

As users of the disability confident scheme we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

#LIDNI

Required Experience:

Manager