Customer Service à Émirats arabes unis

Are you interested in working for an international and diverse company?

Interested in developing your career in the water industry?

Looking for a friendly and supporting team?

If so, read on!

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We offer:

• 25 days of vacation
• Flexible working hours
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Health benefits

As a Commercial & Project Coordinator you will provide administrative and operational support to our Sales team, handling client inquiries, coordinating orders, managing databases, and preparing sales reports to ensure smooth operations and help the sales team focus on closing deals as well as managing project execution tasks such as documentation, tracking milestones, coordinating with stakeholders, and ensuring timely delivery of project components.

This position is office-based in Dubai Veralto office

In this role, a typical day will look like:

• Customer Support: Act as the primary point of contact for direct customer email inquiries, providing product information and handling follow-ups.

• Order Management : Communication interface with factory and customer for direct / project orders and provide updates to clients regarding technical submittals, project timelines, delivery schedules and avoid potential delays.

• Internal Collaboration : Work with other departments (e.g., ISS, operations, customer service, logistics) to ensure smooth execution of sales activities and product delivery.

• Project support experience from project bid evaluation, specifications, project documentation for Water & HPI market related projects

• Technical Proficiency : Proficiency in the field of analyzers, instrumentation, and laboratory business. CRM software ( Salesforce) and the Microsoft Office Suite (Excel, Word, PowerPoint).

• Organizational Skills : Strong ability to manage multiple priorities, tasks, and deadlines effectively.

• Communication : Excellent verbal and written communication skills for interacting with clients (end users, EPCs, Consultants) and internal teams.

• Teamwork: A collaborative mindset to support the sales team and other departments.

• Product Knowledge: Developing a deep understanding of the company's products and services is essential.

• At minimum of 3 to 5 years of experience in Sales & Project coordination support.

• Preferred experience in the field of instrumentation , analyzer projects in MENA region.

• Languages required : English (proficiently), Arabic is a plus.

At Hach ( www.hach.com ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.