Watch Technician | Retail | Al Futtaim Watches & Jewelry | UAE

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A diverse business group in the UAE is seeking a Watch Technician. The role involves performing technical repairs of watches and clocks while providing exceptional customer service. Candidates should have 3-4 years of experience in a similar position and possess strong attention to detail. This is an opportunity to join a well-established company committed to employee satisfaction.

Qualifications

• 3-4 years’ experience in watch service technician role.
• Ability to provide efficient after-sales service.

Responsibilities

• Performing professional and technical repairs of watches and clocks.
• Achieving the service targets set.
• Providing technical estimates on authenticity and reparability of watches.
• Verifying and monitoring quality control checks.

Skills

Customer Service

Attention to Detail

Team Player

Complexity Management

Initiative

Drive for Results

Education

High School

Job description

Watch Technician | Retail | Al Futtaim Watches & Jewelry | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Customer Service, Repairing of Watches & Clocks.

Responsibilities:

• Performing professional and technical repairs of Watches and Clocks.
• Achieving the Service Targets set.
• Giving technical estimate about authenticity and reparability of Watches.
• Verifying and monitoring quality control checks
• Consolidating of technical issues
• Following up and managing technical documentation

Required Skills:

• To support the sales of the products by providing efficient after-sales service, thereby earning service revenue.
• A Confident Team Player
• Able to handle Complexity
• Attention to Detail

Qualifications:

• High School
• 3-4 years’ experience in watch service technician role
• Delighting Our Customers
• Managing Complexity
• Taking Initiative
• Drive for Results

We are an equal opportunities employer and welcome applications from all qualified candidates. Al-Futtaim Group is committed to providing a workplace that is free from discrimination and harassment.