Lobby Host

Dorchester Collection; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking a Lobby Host to provide exceptional service and create a positive experience for residents and visitors. The ideal candidate will have strong communication skills and a passion for customer service, working in a dynamic and supportive environment. Benefits include competitive salary and complimentary stays at sister hotels.

Benefits

Competitive Salary Package

Complimentary stays in sister hotels

50% off at bars and restaurants

Medical Insurance

Life Insurance

Housing and Transportation provided

Uniform & Annual Social Events

Qualifications

• Exceptional interpersonal skills to represent the property.
• Strong communication skills in English.
• Great customer service ethic.

Responsibilities

• Welcome and greet residents and visitors professionally.
• Ensure timely access for residents and direct guests properly.
• Create a positive first impression of the residences.
• Demonstrate understanding of service standards.

Skills

Interpersonal skills

Communication skills

Customer service ethic

Job description

We are not just a collection of hotels, but a community of talented individuals dedicated to delivering extraordinary hospitality across our historic hotels. A family with a shared passion and commitment to love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision – Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Lobby Host, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

As a Lobby Host at One at Palm Jumeirah, here are just some of the great benefits you will receive:

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay once a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels.
• Medical Insurance
• Life Insurance
• Housing and Transportation provided.
• Other benefits include: Uniform & Annual Social Events

What you’ll do

You’ll love what you do and take pride in delighting our residents:

• You will be responsible for welcoming and greeting residents, their family members and visitors in a professional, courteous manner as they arrive to the driveway, ensuring our residents receive nothing but the best experience.
• Ensure the residents are given access to the driveway in a timely fashion and that all other service providers or guests are directed to security.
• Provide all passers‑by and visitors with a positive first impression of the residences.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Host you’ll have the opportunity to bring these to life and continue to create our legacy.
• Show flexibility working during the day and during the night shift depending on operational needs in order to provide seamless service to our guests.
• Demonstrate a complete understanding of the residence’s policies and procedures and service standards and have full knowledge of the residence facilities and happenings at all times.
• The items shared are the essence of a day in the life of a Host but we’ll make sure you are provided with specifics on how we care for our residence.

What you’ll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for exceptional interpersonal skills, able to represent the property in the community.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Job Location

United Arab Emirates

Location

Dubai

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs, you will be a part of creating a bespoke experience.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs, you will be a part of creating a bespoke experience.

Reference

2025-5875