Waiter / Waitress

Hyatt Corporation; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in the United Arab Emirates is seeking a skilled Waiter / Waitress to deliver excellent service to guests. The role involves ensuring guest satisfaction, handling payments, and knowledge of food and beverage services. The ideal candidate possesses a degree in Hospitality or related fields and has at least 1 year of hotel operations experience.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide the highest level of personalized service to guests.
• Handle cash and credit card payments efficiently.
• Serve food and beverage to guests in a professional manner.
• Monitor operating supplies and reduce spoilage and wastage.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Waiter / Waitress

Andaz Andaz Dubai The Palm United Arab EmiratesBars / Restaurants / OutletsHourly / Entry Level EmployeeFull-timeReq ID : UNI002141Worldwide

Summary

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial.

To provide a courteous, professional, efficient and flexible service at all times, to perform opening and closing procedures established for the Place of Work as assigned, to monitor operating supplies and reduce spoilage and wastage, to handle cash and credit card payments. To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.You will be responsible to provide an excellent and consistent level of service to your customers.

The Waiter / Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.