Customer Service Advisor jobs in United Arab Emirates

Intermediate School, Bachelor of Business Administration

Nationality: Any Nationality

Gender: Female

1. Ensure high levels of customer satisfaction through excellent sales service
2. Assess customers' needs and provide assistance and information on product features
3. Follow and achieve sales goals on a monthly, quarterly, and yearly basis
4. Go the extra mile to drive sales
5. Actively seek out customers and clients to solve branding merchandise needs
6. Remain knowledgeable on products offered and discuss available options
7. Handle returns of merchandise
8. Team up with co-workers to ensure proper customer service and maintain good team relationships and spirit
9. Build productive trust relationships with customers and maintain good client relationships
10. Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)

1. Proven work experience as a Sales Associate, Sales Representative, or similar role
2. Basic understanding of sales principles and customer service practices, and good team spirit
3. Proficiency in English
4. Basic Math skills
5. Working knowledge of customer and market dynamics and requirements
6. Track record of over-achieving sales quota
7. Hands-on experience with POS transactions
8. Familiarity with inventory procedures
9. Solid online and offline communication and interpersonal skills
10. A friendly and energetic personality with a customer service focus
11. Ability to perform under pressure and address complaints in a timely manner
12. High school degree; a BS degree in Marketing or a related field would be a plus

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