Communications Manager jobs in United Arab Emirates
Customer Care & Sales Specialist (Chat & Phone)
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American University of Ras Al Khaimah
Customer Care & Sales Specialist (Chat & Phone)
Job summary
A leading service provider in Dubai is seeking a dedicated Customer Service Representative to manage client interactions for Babysitting, Nanny, and Housekeeping services. You will be responsible for providing exceptional support via phone and chatbot, promoting services, and managing scheduling. Ideal candidates should possess a high school diploma, strong communication skills, and at least 2 years of relevant experience in a customer service or tele sales role. This is a great opportunity for customer-focused individuals passionate about service excellence.
Qualifications
- Minimum of 2 years’ experience in Customer Service, Tele Sales, BPO, or Call Centre environments.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-first mindset.
Responsibilities
- Serve as the primary point of contact for clients via phone and chatbot.
- Handle client inquiries related to Babysitting, Nanny, and Housekeeping services.
- Promote and sell services using effective tele-sales techniques.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.