Client Services Manager jobs in United Arab Emirates
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Entry-Level Customer Support Analyst – Aviation
Job summary
A leading airline is seeking a Customer Support Analyst (Entry-level) in Dubai. The role involves addressing customer inquiries, providing accurate information, resolving issues, and maintaining records. Ideal candidates should possess exceptional communication skills, problem-solving abilities, and a passion for outstanding customer service. Join a dynamic team committed to creating memorable travel experiences!
Qualifications
- Exceptional verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- A genuine passion for delivering outstanding customer service.
- Ability to adapt to a fast-paced work environment.
- Work collaboratively with team members.
Responsibilities
- Effectively address and resolve customer inquiries through various channels.
- Furnish accurate information regarding flight schedules and booking.
- Collaborate with departments to resolve customer issues.
- Maintain meticulous records of customer interactions.
- Stay updated on industry trends and company policies.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.