Client Relationship Manager jobs in United States

Dubai, United Arab Emirates

Full time

Commercial

Lean is looking for a hands-on Sales expert who is excited to work in a fast-paced, early-stage startup environment and play a key role in further growing our business in the UAE. The right candidate has the ability to build strong relationships, develop a deep understanding of client pain points and priorities, negotiate commercials, and close deals.

About the Job

Lean is growing rapidly and seeking an extremely motivated individual to play a key role in further growing the business in the MENA region. You will be responsible for the entire sales cycle from prospecting leads via outbound activities, qualifying opportunities, delivering product demos, converting deals to paying clients to handing over your deals to our implementation and customer success teams. You will work with a variety of companies from early-stage startups to enterprise clients across different industries.

Who are we

Lean enables companies to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve their account information. Our products have garnered the trust of leading companies and enabled them to deliver powerful experiences when connected with a user’s bank account, allowing users to perform prudent financial planning, get better rates on loans, transfer money to friends, and more, without compromising on privacy or security.

Backed by top-tier global investors including General Catalyst, Sequoia and Shorooq, and having recently raised $67.5M in Series B funding, we’re building the rails for Open Finance in MENA. We’re trusted by 250+ clients across the UAE and Saudi Arabia — including the likes of Binance, Etisalat Group, Careem, Sarwa, and many more - making it the region’s most valuable Open Banking platform.

Joining Lean means working on impactful problems, shaping the future of finance in the region, and being part of a fast-growing team that’s setting the standard for open banking in MENA.

Responsibilities

• Generate new revenue growth in UAE by selling existing and future Lean products.

• Own the entire sales cycle from qualification to close and handover to Integration and Customer Success teams.

• Develop relationships with company leaders from multiple functions (e.g., Technical, Product, and Operations).

• Build and manage a robust pipeline of new and expansion business that will support quarterly and annual goals.

• Be the voice of the client in internal product discussions, and influence future product features and developments.

• Measure and report on success metrics to define sales best practices.

What we’re looking for

• B2B Sales experience within a SaaS company is essential (fintech is preferred)

• Proven track record of consistently overachieving individual targets and revenue goals.

• Have outstanding relationship-building, communication, and negotiation skills.

• A structured sales approach and experience using a CRM tool.

• Proven sales methodology and the ability to lead complex negotiations involving bespoke commercial agreements.

• Strong English and Arabic language skills are a must

• Enterprise sales experience

NB. While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply!!

Lean is the first regulated open banking and open finance company operating across the UAE and Saudi Arabia. Since 2019 we\'ve been on a mission to become the pre-eminent A2A payments company in the Middle East - enabling our clients to seamlessly connect to their users’ bank accounts to initiate real-time payments and retrieve account information. Our products have garnered the trust of some of the leading companies in the region, including the likes of Etisalat Group, Careem, Binance, Tabby, Tamara, Tawuniya, and more.

To date, Lean has processed billions of dollars, and our products have connected with hundreds of thousands of accounts across the region. We\'ve recently announced our $67.5 million Series B funding round led by General Catalyst, following earlier investment from Sequoia Capital. This funding marks a major milestone for Lean and the financial ecosystem across the MENA region. At Lean, we’re committed to driving the next generation of financial innovation by making financial data and payments more accessible and transparent for businesses and consumers alike.

To that end, we\'re always on the lookout for talented, driven, and entrepreneurial candidates to join us in our mission of enabling the next generation of financial innovation. If you're motivated by solving hard problems and leaving a lasting legacy while you're at it, Lean\'s where you need to be.

Not only do we offer competitive salaries, private healthcare, and flexible office hours, but we also insist that every member of the team hold a meaningful equity stake in the business to ensure long-term alignment. We'd love you to join us for this journey!

Lean is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

When applying for a job at Lean Technologies, we will need to collect, use and share Personal Data about you with different members of our team during the application process. This may mean transferring your data to members of the team in one of our office locations worldwide outside of the country you are in. Please refer to our Privacy Notice on our website for more information about how we may use and store your Personal Data